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FAQ
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How do I know my size?Please refer to the Sizing Guide in the menu. We are not responsible for the wrong size ordered. Please make sure to measure your nails accordingly before purchasing a press-on set.
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Are the nails reusable?Yes. The use of nail tabs will make the nails reusable and is reccomended for short-term wear. For those that prefer nail glue, I would suggest purchasing an inexpensive nail file. It will gently buff away any built up glue on the back of the nail and give you many more wears.
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How long do the nails stay on?Wear time depends on how well you prep your natural nails before application, how rough you are on your hands, and your choice of adhesive. With nail tabs, you can wear the nails for a few days or even a few hours! With nail glue application, your nails can stay on 1-3 weeks.
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How long does it take to process and ship my order?Current processing time is 1-3 days due to the nature of the nails being handmade. Depending on the shipping method selected at checkout, you should recieve your Get Pressed merchandise within 2-7 days. A tracking number will be provided with all purchases. We are not responsible for lost, stolen, or misplaced packages. Please contact your local USPS office for shipping issues or concerns.
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What comes with my nail purchase?All nail set purchases comes with a prep kit (a mini file, a nail buffer, a wooden stick, 1 nail glue, and 1 sheet of nail adhesive tabs). Our Prep Kits are also sold separately.
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Do you offer refunds or accept returns?No refunds or returns will be accepted. If your nail order arrives damaged, please email support@jfrankco.com with a picture of your product so we can issue a replacement. Please note shipping costs may apply.
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What should I do if my watch from JFrank & Co doesn't fit?At JFrank & Co, we want every piece of our exquisite jewelry to fit perfectly and make you feel fabulous! If your jewelry doesn't fit, don't worry—we've got you covered with our hassle-free resizing kit. We believe in offering not just the finest accessories, but also a seamless shopping experience. Shop with confidence at JFrank & Co, knowing that we are dedicated to your satisfaction and style!
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